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For support or enquiries, email us at:
[email protected]Account support
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Safeguarding
Child welfare concerns should be sent immediately to [email protected]. Contact emergency services if a child is in immediate danger.
Urgent account-access or payment-blocking issues are acknowledged within 1 working day. Ordinary complaints are acknowledged within 2 working days, with a substantive response targeted within 10 working days. See the Complaints Procedure for complex cases.
StarLiz Academy is the trading name used for this service. Legal entity, company registration and registered office details must be published here before paid subscriptions open.