legal · v0.9.0-draft · Draft
Account Suspension and Termination Policy
Explain when accounts may be restricted or terminated.
Draft for legal review — this document describes current product behaviour and is not formal legal advice.
- Effective
- 2026-07-25
- Last reviewed
- 2026-07-25
- Next review
- 2027-01-25
- Owner
- StarLiz Academy Product & Compliance (draft)
- Audience
- Public, Parent, Tutor, School Admin
Purpose
Explain when accounts may be restricted or terminated.
Scope
StarLiz Academy UK launch product behaviour as implemented.
Purpose and scope
Explain when accounts may be restricted or terminated.
This document reflects shipped behaviour and is subject to review.
Policy rules
Grounds include Acceptable Use breaches, safeguarding risk, booking abuse after reliability controls, and failed payment after the 7-day grace period described in the Subscription Terms.
Appeals: [email protected].
Reporting
Contact [email protected]. For child welfare concerns use [email protected].
Reporting
Complaints
Change history
- v0.9.0-draft · 2026-07-25 — Phase 6 draft aligned to shipped UK launch product behaviour.